Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Véla Services collects, uses, and protects your personal information.

1. Information We Collect

  • Personal Information: Name, email address, phone number, and address when you register or book a service.
  • Service Information: Details about your bookings, preferences, and communications with providers.
  • Usage Data: Information about how you use our website, including device and browser data.

2. How We Use Your Information

  • To provide and manage our services.
  • To communicate with you about your bookings and account.
  • To improve our platform and customer experience.
  • To comply with legal obligations.

3. Sharing Your Information

  • We only share your information with service providers as necessary to fulfill your bookings.
  • We do not sell your personal information to third parties.
  • We may share data if required by law or to protect our rights.

4. Data Security

We use industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

  • You can access, update, or delete your personal information at any time by contacting us.
  • You may opt out of marketing communications at any time.

6. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at info.velaservices@gmail.com.

Last updated: August 2025